Customer Portal: Security Update on March 1, 2017

Donan is committed to ensuring our technology platforms offer the highest levels of security for our clients and for our firm. In keeping with this commitment, Donan’s Customer Portal will undergo a security update on March 1, 2017, that will provide the highest and most secure level of protection to users. Though we expect most of our clients should see …

5 Things to Know: Donan’s Response in Gatlinburg

Wildfires have devastated the south this fall, and when these blazes encroach upon developed areas, they can be some of the costliest of all fire losses. In fact, in 2015, three of the top 10 costliest large-loss fires were due to wildfires. Donan’s certified fire investigators are among the first on the ground in Gatlinburg, Tenn. Here’s what you need to …

Access Donan’s Extensive & Diverse Network of Experts

Donan is proud to provide an extensive, nationwide network of experts ready to serve our clients across the country – from standard investigations, to complex commercial losses and CAT events. We know that servicing such a vast footprint means we must provide our clients with experts who possess a wide range of knowledge, across diverse disciplines. Donan rises to that challenge. …

DONAN Launches CAT Protocol

Important CAT Protocol news from Donan  Following the severe weather and property damage caused by Hurricane Matthew earlier this month, Donan is activating its engineering CAT protocol for the following six offices: Florida: Jacksonville and Orlando North Carolina: Charlotte and Raleigh South Carolina: Charleston Virginia: Richmond The changes will take effect on  Monday, October 24, 2016. The firm’s national resources are …

FAA Authorizes DONAN for Nighttime Drone Operations

Under the new FAA regulations that went into effect August 29th, commercial drone flights are prohibited outside of daylight hours unless the operator receives special authorization from the FAA. We are proud to announce that Donan is now among the first drone operators in the country to receive the authorization for flights at night. Nighttime drone flights will require additional …

Floods: Know the Facts and Be Prepared

  The Red Cross has reported the flood devastating Louisiana as the worst natural disaster to strike the United States since Hurricane Sandy slammed the East Coast in 2012. Over 25 inches of rain flooded southeastern Louisiana leaving six people dead and 20,000 people rescued. Following this historic floods, Louisianans are bracing for a second menace, mold; which threatens to …

DONAN Launches CAT Protocol in Louisiana

In response to the historic and disastrous flooding affecting the state of Louisiana, Donan’s Louisiana office in Baton Rouge will be operating under Engineering CAT Protocol as of Monday, August 22, 2016. The firm’s national resources are being redirected to bring additional engineers into the affected areas in order to up our capacity and meet the dramatically increased needs of our clients …

The Hidden Forensics of Crash Data Retrieval

How Donan’s Crash Data Retrieval Process Can Tell You What Really  Happened   Most passenger vehicles on the road today contain on-board systems capable of recording information when an accident occurs. When the vehicle’s air bags are deployed, the crash data is saved on the airbag control module. If the airbags do not deploy, the crash data may or may …

NEW FAA RULES: WHAT YOU NEED TO KNOW

Donan helps decipher what the new FAA regulations mean for you The U.S. Federal Aviation Administration (FAA) announced its much anticipated new regulations on June 21, 2016, which considerably reduced the requirements for operating UAVs during forensic investigations.  The FAA’s new regulatory framework for small unmanned aerial systems includes changes to the requirement for Visual Observers (VOs) during operations and …

3 Customer Experience Improvements

Three Things We Are Doing Today To Better Serve You Take a moment to read over 3 recent improvements we’ve made to better meet your business needs.