TORONTO, ONTARIO — Symbility Solutions Inc.® (TSX.V: SY; OTCQX: ATBEF), provider of cloud-based and smartphone/tablet-enabled claims technology using the most comprehensive data for the property and casualty insurance industry, is pleased to announce that Donan®, a full-service, forensic investigation firm with offices throughout much of the United States, has signed a multi-year agreement to integrate Symbility into its operations.
As part of the agreement, Donan will implement Symbility’s Claims Connect®, an innovative property and casualty claims workflow management software that will increase the speed and efficiency of communications around forensic claim investigation services, and streamline the traditional carrier/vendor communication process.
“We know that expertise, speed, and accuracy are requirements in our industry. Our partnership with Symbility will make the communication process between the claim handler and an expert faster and more accurate,” said Lyle Donan, CEO and President, Donan. “For the first time, carriers will be able to transfer claim information directly from Symbility to Donan. For our customers, that eliminates double entry of information – as well as the time and risk of human error associated with it. Making the process as convenient as possible is important to us. In this case, that meant partnering with Symbility, a proven innovator that is doing great things in the industry.”
“We are proud to work with Donan, our first partner in the forensic investigation industry, as we enter a new area of insurance and expand our footprint in the vertical”, commented James Swayze, CEO, Symbility Solutions. “We look forward to offering our shared customers innovative, cloud-based solutions that will provide significant improvements to the current communication cycle between carriers and vendors.”
Donan is a full-service, world class, forensic investigation firm with offices throughout much of the United States. Our services include forensic engineering, fire investigation, component testing and lightning investigation.
Since 1947, Donan’s expert investigators have utilized a rewind approach to research incidents, reconstruct events and reveal causes. Our mission is to provide conclusive, unbiased and accurate forensic investigation services with the fastest turnaround time and best customer service in the industry.
About Symbility Solutions Inc.
Symbility Solutions (TSX.V: SY; OTCQX: ATBEF) is a global software company dedicated to developing applications for the insurance industry. The organization currently has two product family brands: Symbility® and Adjudicare®.
The Symbility platform is a leading-edge, easy-to-use, cloud-based claims processing and estimating technology that optimizes claims performance for the Property & Casualty insurance industry. Relying on the most extensive and defendable property cost data developed by Marshall & Swift/Boeckh (“MSB”), our collaborative workflow management, mobile estimating, claims triage solutions and analytical services allow insurers to reduce costs while delivering a market-leading claims experience. Symbility Claims solutions, used in conjunction with MSB’s Underwriting Solutions, means property insurers now have a dynamic, market-driven enterprise solution. Providing a virtual feedback loop between claims and underwriting systems, this enterprise solution allows insurers to manage property risks more proactively and effectively. Symbility Mobile Claims is now available as a free Android™, iPad® and iPhone® application.
Adjudicare is an advanced, practical cloud-based software solution used by a network of Employee Benefits Brokers, Third-Party Administrator partners, plan members and plan sponsors across Canada in the adjudication of health and dental claims. Adjudicare’s rules-based engine and leading-edge features ensure that claims are precisely adjudicated and paid in real-time, giving our partners’ customers optimum flexibility, along with transparent disclosure on the benefit plan’s financial performance. Member and administrator portals, as well as Adjudicare’s centralized database, are all available on the same cloud-based platform and can be accessed seamlessly anytime by any user. Adjudicare UnionPro is the only web-based Hour Banking product to provide unions a worry-free solution to track their members’ hour banking, benefit plan eligibility, and contribution data.
All trade names are the property of their respective owners.
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